Privacy Policy

Effective Date: 01/02/2026

Last Updated: 07/02/2026
Version: 1.1

Welcome to Reputation & Review Automation – by ReviewSync, a service operated by Happy Lemon Labs Ltd ("Company", "we", "us", or "our").

This Privacy Policy explains how we collect, use, store, and protect your information when you use ReviewSync or visit [email protected]

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Who We Are

Company name: Happy Lemon Labs Ltd

Registered address: Unit 1 Crooklands Mill, Langley Lane, PRESTON Lancashire PR3 2JP

Contact email: [email protected]

For the purposes of UK GDPR, Happy Lemon Labs Ltd acts as the Data Controller, unless stated otherwise.

2. Personal Data We Collect

a) Information you provide directly

  • Full name

  • Email address

  • Phone number

  • Business name and address

  • Account and subscription details

  • Messages or enquiries you send to us

b) Information collected automatically

  • Device and browser information

  • Usage data (pages viewed, features used)

  • IP address

  • Cookies and similar technologies

c) Payment information

Payments are processed by Stripe (https://stripe.com/gb).

We do not store full payment card details on our systems.

You can review Stripe’s Privacy Policy here: https://stripe.com/privacy

3. How We Use Your Data

We use personal data to:

  • Provide and operate ReviewSync

  • Create and manage user accounts

  • Process payments and subscriptions

  • Provide customer support

  • Improve product performance and features

  • Send service-related communications

  • Send marketing communications (where permitted)

4. Legal Basis for Processing

We process personal data under the following legal bases:

  • Contractual necessity – to deliver the service you signed up for

  • Legitimate interests – to improve and secure our services

  • Consent – for optional marketing communications

  • Legal obligation – where required by law

5. Marketing Communications

You may receive marketing communications from us if:

  • You have explicitly opted in, or

  • You are an existing customer and the communication relates to similar products or services

You can opt out at any time using the unsubscribe link or by contacting us at [email protected]

6. Sharing Your Data

We may share personal data with trusted third-party service providers, including:

These providers only process data on our instructions and under appropriate data protection agreements.

We do not sell personal data.

7. International Data Transfers

Where personal data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place, such as:

  • UK adequacy regulations

  • Standard contractual clauses

8. Cookies & Tracking

We use cookies and similar technologies to:

  • Ensure the service functions correctly

  • Analyse usage and performance

  • Improve user experience

You can manage cookie preferences via:

  • Your browser settings

9. Data Retention

We retain personal data only for as long as necessary to:

  • Provide our services

  • Meet legal, accounting, or regulatory requirements

  • Resolve disputes

Retention periods are reviewed regularly.

10. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise your rights, contact us at:

📧 [email protected]

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

11. Children’s Data

ReviewSync is not intended for individuals under the age of 18.

We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.

13. Governing Law

This Privacy Policy is governed by the laws of England and Wales.

14. Contact

If you have any questions about this Privacy Policy or your data, please contact:

Happy Lemon Labs t/a ReviewSync
📍 Unit 1 Crooklands Mill, Langley Lane, PRESTON Lancashire PR3 2JP
📧 [email protected]
📞 01772 211905